The City of Charlottetown is advising residents that due to the ongoing labour disruption involving CUPE 830, as well as the Canada Post strike, the issuance of water and sewer bills has been delayed.
Mailed paper bills and payments will be unavailable for the duration of the Canada Post strike. In-person payments at City Hall are also temporarily unavailable.
Payments can still be made in the following ways:
1. Online at
myaccount.charlottetown.ca:
o View your account information
o Sign up for e-billing (paperless billing)
o Make a one-time payment
2. Through your financial institution: Add Charlottetown Water and Sewer Utility as a payee and make your payment online.
3. By cheque: cheques can be placed in the drop box inside the front doors of City Hall, located at 199 Queen St., between 8 a.m. and 5 p.m., Monday to Friday. Cheques should be made payable to Charlottetown Water and Sewer Utility.
Bills will be posted to online accounts as soon as possible, however delays should be expected. While residents are expected to pay their bills once received, late payment penalties are suspended until further notice.
We appreciate the public’s patience and understanding during this time.